Modern Operations Partner

Your operations,
modernized.

We give your operations a stable backbone and a safe place to run — taking the complex workflows your team doesn't have time to fix and continuously improving them, combining skilled operators with AI-augmented processes.

Operations grow faster than process. Workflows that started as a clever spreadsheet and a trusted colleague now run the business — and nobody has time to redesign them. New customers wait. Suppliers go quiet. Reporting takes a week. Every team knows it should be different. Nobody owns making it different.

We do.

Our Diagnostic Frameworks

We don't guess. We diagnose.

Two proprietary frameworks — one for each practice — that turn vague operational pain into a clear improvement roadmap.

For SaaS Companies

The 6-Stage Onboarding Health Score

Maps every customer from handoff to steady-state. Scored on Clarity, Speed, Quality, and Handoff at each stage.

01
Handoff
03
Configuration
04
Activation
See all 6 stages →
For Nordic Operations Leaders

The 7-Lever Workflow Audit

Scores any operational workflow across seven dimensions. Identifies exactly where modernization will have the highest impact.

01
Documentation
05
Measurement
06
AI Augmentation Potential
See all 7 levers →
“Buyers across the Nordics are least satisfied with the one thing they're investing in most: transformative innovation in their operations.”
Nordic IT Sourcing Study — PA Consulting + Whitelane Research, 2023
Survey of 400+ top IT-spending Nordic organizations
Keelhaven was built for that gap.
How It Works

From messy workflow to running system — in 90 days.

Step 01
We diagnose.

We map your most painful workflow — tasks, triggers, exceptions, handoffs, and where time is actually lost. You get a clear picture of what's broken and why before we commit to anything.

Step 02
We build your team.

We assign a dedicated team trained on your systems, process, and communication style. Operators, coordinators, and automation engineers — exactly what the workflow needs, no more.

Step 03
We run it and improve it.

We execute daily, handle exceptions, automate the repeatable steps, and report on performance weekly. The workflow gets better every month.

See the full delivery model →
Ready to Start

Tell us which workflow is costing you the most.

We'll map it, modernize it, and run it — starting with a fixed-price pilot so you can see results before you commit.